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GP24 is available to both new and existing Members and gives you, your partner and children access to a virtual GP service, available 24 hours a day, 7 days a week. The service offers both video and phone appointments, meaning our Members can contact a GP anytime and anywhere.

GP24 enables our Members to book a video or telephone consultation with an experienced GP at a time to suit them.

Available with GP24:

  • Phone Consultations* - 24/7, 365 days a year access
  • Video Consultations* - 8am - 10pm, 7 days a week, excluding Christmas Day
  • Private Prescriptions - Collect from a pharmacy or delivered to your door
  • Open Referrals - If further investigation or treatment is necessary

To book a consultation call 0345 319 2881 or access the WebApp by visiting:

*Please note, access is limited to four consultations per annum per Member.

For more information, please see:

If you have any questions regarding this or any of our Member Benefits, please call 0800 587 5098. alternatively, please email

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